Shipping & Delivery Policy

1. Service Areas

  • We provide digital services to clients across Pakistan and globally (online).
  • No physical shipping is involved — all deliverables are shared electronically or deployed directly to client systems.

2. Delivery Timeline

  • Websites: Delivered typically within 2–6 weeks depending on project complexity.
  • Mobile Apps: Delivered typically within 2–4 months depending on functionality.
  • Software Solutions: Timelines are agreed upon during project planning.
  • Digital Marketing Services: Campaigns typically launch within 5–10 business days after agreement.
  • Exact timelines are shared in the project proposal and contract.

3. Modes of Delivery

Final deliverables are provided via:

  • Secure email communication
  • Cloud storage (Google Drive, Dropbox, etc.)
  • Direct deployment to client servers or app stores

Documentation, credentials, and project files are provided electronically unless otherwise specified.

4. Communication During Delivery

  • Regular updates are provided via email, phone calls, or online meetings.
  • Clients are kept informed at every major milestone to review and approve the work.

5. Delays and Issues

  • Delays may occur if there are unexpected technical challenges or if client inputs are delayed.
  • Any anticipated delay will be communicated proactively.
  • SM DIGITAL TECH SOLUTIONS is committed to maintaining transparency throughout the project.

6. Client Responsibilities

  • Clients must provide complete, accurate information and timely feedback to ensure smooth delivery.
  • Delays in client responses may impact overall project delivery timelines.

7. Contact Us

For any questions about service delivery, please contact:

SM DIGITAL TECH SOLUTIONS (SMC-PRIVATE) LIMITED

  • Phone: +92 325 4053988
  • Email: sbitsolutions9195@gmail.com
  • Address: Al Hafeez Executive, Firdous Market, Lahore, Pakistan