Shipping & Delivery Policy
1. Service Areas
- We provide digital services to clients across Pakistan and globally (online).
- No physical shipping is involved — all deliverables are shared electronically or deployed directly to client systems.
2. Delivery Timeline
- Websites: Delivered typically within 2–6 weeks depending on project complexity.
- Mobile Apps: Delivered typically within 2–4 months depending on functionality.
- Software Solutions: Timelines are agreed upon during project planning.
- Digital Marketing Services: Campaigns typically launch within 5–10 business days after agreement.
Exact timelines are shared in the project proposal and contract.
3. Modes of Delivery
Final deliverables are provided via:
- Secure email communication
- Cloud storage (Google Drive, Dropbox, etc.)
- Direct deployment to client servers or app stores
Documentation, credentials, and project files are provided electronically unless otherwise specified.
4. Communication During Delivery
- Regular updates are provided via email, phone calls, or online meetings.
- Clients are kept informed at every major milestone to review and approve the work.
5. Delays and Issues
- Delays may occur if there are unexpected technical challenges or if client inputs are delayed.
- Any anticipated delay will be communicated proactively.
- SM DIGITAL TECH SOLUTIONS is committed to maintaining transparency throughout the project.
6. Client Responsibilities
- Clients must provide complete, accurate information and timely feedback to ensure smooth delivery.
- Delays in client responses may impact overall project delivery timelines.
7. Contact Us
For any questions about service delivery, please contact:
SM DIGITAL TECH SOLUTIONS (SMC-PRIVATE) LIMITED
- Phone: +92 325 4053988
- Email: sbitsolutions9195@gmail.com
- Address: Al Hafeez Executive, Firdous Market, Lahore, Pakistan